Special Updates & Hours

On April 8, 2021, Ontario implemented a Stay-At-Home Order.
To comply with Ontario COVID-19 Rules, essential services are available to you, curb site pick up for select stores and modified hours. For the most up-to-date information, click here.

Festival Marketplace Guest Services

Lost & Found

Festival Marketplace offers Lost & Found services. If you have lost or found an item please contact our Customer Service Booth or Mall Management Office.


Festival Marketplace is Wheelchair accessible.

For your convenience and to make your shopping experience more enjoyable, wheelchairs are provided at Customer Service.

Tour Operators

Tour Operators - Please enjoy lunch on us when you bring your tour group to Festival Marketplace. See Customer Service or the Mall Management Office for your lunch voucher.